Urgent Vacancy for Cruise Shipping Officer – AUSTRALIA

About Job Location

Australia, officially the Commonwealth of Australia, is a sovereign country comprising the mainland of the Australian continent, the island of Tasmania, and numerous smaller islands. With an area of 7,617,930 square kilometres (2,941,300 sq mi), Australia is the largest country by area in Oceania and the world’s sixth-largest country. Australia is the oldest, flattest, and driest inhabited continent, with the least fertile soils. It is a megadiverse country, and its size gives it a wide variety of landscapes and climates, with deserts in the centre, tropical rainforests in the north-east, and mountain ranges in the south-east.

Indigenous Australians have inhabited the continent for approximately 65,000 years. The European maritime exploration of Australia commenced in the early 17th century with the arrival of Dutch explorers. In 1770, Australia’s eastern half was claimed by Great Britain and initially settled through penal transportation to the colony of New South Wales from 26 January 1788, a date which became Australia’s national day. The European population grew steadily in subsequent decades, and by the time of an 1850s gold rush, most of the continent had been explored by European settlers and an additional five self-governing crown colonies established. On 1 January 1901, the six colonies federated, forming the Commonwealth of Australia. Australia has since maintained a stable liberal democratic political system and wealthy market economy.

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About Employer

Ports Victoria (PV) is a statutory authority primarily responsible for the safe navigation of commercial vessels in the port waters of Melbourne, Geelong and Hastings, together with the facilitation of cruise shipping at Station Pier. Ports Victoria provides a critical service for the international and domestic maritime trade needs of Geelong, Melbourne and south-eastern Australia.

We contribute to the enhancement of the economic and social prosperity for the people of Victoria by providing vital infrastructure and services for trade and tourism.

Ports Victoria actively promotes diversity and inclusiveness, fostering a culture and working environment where everyone has a sense of belonging.

How you’ll make an impact

We are currently recruiting for the position of Cruise Shipping Officer (CSO) within our Marine Operations Division. This is an exciting opportunity with the return of cruise shipping to Melbourne about to take place with the return of many excited tourists to our city.

As the CSO you be responsible for supporting the management and coordination of safe operations and activities at Station Pier, which is a common user berth. This includes overseeing casual staff, security and other contractors and ensuring that the berth and facilities are safe, fit and ready for use by commercial customers, including the cruise industry. The position represents Ports Victoria with exposure to a broad range of internal & external stakeholders, accessing the pier and provides administrative support and coordination services to the Marine Operations Division.

A day in the life as our CSO, your key responsibilities will include:

  • Assist with the safe operations of Station Pier and its facilities by:
    • providing site management and coordination,
    • coordinating Station Pier tenants, berth, terminal, facility hirers, government agencies, external contractors and other users,
    • forward planning, and issuing coordination documentation and instructions to meet the Maritime Security Plan, precinct Traffic Management Plan and establishing Traffic guidance schemes
    • having oversight of the operations of Ancillary Service Providers and PV contractors
  • Maintain constructive relationships with tenants and other stakeholders, including the commercial shipping community, cruise ship owners and recreational owners.
  • Assist with implementing and managing the Maritime Security Plan (MSP) for Station Pier to ensure ongoing compliance and safety.
  • Develop, coordinate and execute tailored operational programs, schedules and pre meetings for each cruise ship visit taking into account the complexity of multiple shipping activities.
  • Coordinate the facility preparation at the commencement of each cruise season.

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About you

As the CSO you will have well-developed negotiation, presentation or interpersonal skills, be flexible and have the ability to meet required deadlines. In addition, you will have the desire to perform the role with the highest level of professionalism and integrity, always representing the organisation in a positive light.

You will be self-motivated, amiable, honest, approachable with a pro-active attitude a must.

Ideally, you’ll have:

  • Ability to coordinate a major public facility or major event in a complex, sensitive and high-risk environment, with a keen eye for operationally safe outcomes
  • Ability to develop relationships with a range of key stakeholders across all sectors of government and industry.
  • Excellent time management, organisational, administrative and interpersonal skills, including discretion and diplomacy.
  • Sound knowledge of the cruise shipping industry both from a local and global perspective.
  • A thorough understanding of both the marine and landside operations of cruise ship visits and their impact on the community.
  • You may have qualification in business administration, marketing or events management.
  • Must hold, or be eligible to hold, a Maritime Security Identification card (MSIC) to be employed
  • Some after-hours work may be required


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